Performance Management, Employee Relations and Compliance Section
The Performance Management, Employee Relations, and Compliance Section play a critical role within the Human Resource Management Department by developing and implementing performance evaluation systems that align employee goals with ministry objectives. This includes the development of clear performance standards, systematic assessments, as well as the management of leave, attendance tracking, payroll, and employee recognition and rewards, all aimed at fostering professional growth and accountability. Moreover, the section is dedicated to cultivating a positive workplace culture through effective communication and conflict resolution strategies, addressing employee grievances, and mediating disputes to enhance job satisfaction and engagement. In addition, it ensures strict adherence to labor laws, regulations, and Ministry policies by continuously monitoring HR practices for legal compliance, and safeguard employee rights.
The Performance Management, Employee Relations and Compliance Section consist of the following units:
1. Leave Management, Attendance Tracking & Payroll Unit
Oversees all employee leave processes, attendance monitoring, and payroll administration, ensuring accurate leave balances, timely payroll processing, and adherence to the ministry’s leave policies. Its main responsibilities include managing and processing employees’ leave requests, approvals, and records; monitoring attendance, punctuality, and absenteeism; preparing and processing monthly payrolls, allowances, and deductions; and ensuring compliance with labor laws and institutional compensation policies.
2. Performance Management Unit
Focuses on evaluating and improving employee performance through a structured performance appraisal system, aligning individual performance with institutional objectives by implementing fair and transparent evaluation methods. Its key roles include developing and maintaining performance management frameworks, coordinating annual and mid-year performance appraisals, and identifying training and development opportunities based on performance results.
3. Records Management Unit
Is responsible for maintaining accurate, confidential, and up-to-date employee records, ensuring data integrity and facilitating quick retrieval of information when needed. Key activities include managing employee personnel files and digital records, ensuring confidentiality and data security in compliance with privacy regulations, updating employee records upon changes in employment status, promotions, or transfers, and coordinating with other HR units for data verification and reporting.
4. HR Technology and Systems (HRMIS) Unit
Manages the Human Resource Management Information System (HRMIS) and other HR-related technologies, ensuring that HR operations are automated, data-driven, and efficient. Key activities include managing the HRMIS and related systems, providing system support and training to HR personnel, and generating HR analytics and reports to support decision-making.
5. Employee Recognition & Reward Unit
Focuses on enhancing employee motivation and engagement by implementing recognition and reward programs, promoting a culture of excellence and appreciation within the ministry. Key activities include designing and managing recognition and incentive programs, coordinating award ceremonies and appreciation events, monitoring employee satisfaction and engagement levels, and aligning reward strategies with the ministry’s goals and performance outcomes.
6. Compliance & Legal Requirements Unit
Ensures that HR operations adhere to internal policies, labor laws, and statutory requirements, safeguarding the institution against legal risks and promoting ethical HR practices. Key activities include monitoring compliance with labor laws, occupational safety, and employment standards; handling disciplinary procedures and employee grievances; coordinating with legal advisors on employment-related matters; and conducting performance audits and policy reviews to ensure ongoing compliance.